BEYOND RENTAL:
YOUR DEDICATED SPACE EXPERTS
Personalised guidance and white-glove support for finding, securing,
and activating the perfect space.
Connect Concierge Team
Expert partner
to plan, build and activate with ease
Finding the perfect space is just the beginning. At Spacenow, our dedicated concierge team transforms the traditional rental experience into a comprehensive service designed to ensure your event’s complete success.
Whether you’re a brand manager planning a product launch, a PR professional coordinating a media event, or a retailer organising a popup, our concierge service provides expert guidance and support at every step-from venue selection to day-of execution.
A COMPREHENSIVE APPROACH
TO SPACE SUCCESS
Our concierge service goes beyond basic venue rental to offer end-to-end support tailored to
your specific needs. From initial concept through flawless execution, we’re your dedicated
partner in creating exceptional space experiences.
Consultation
& Discovery
Understand your brand vision and activation goals with tailored venue recommendations.
Planning
& Coordination
Align logistics, suppliers, and technical requirements for seamless project execution.
Space Preparation
& Production
Manage setup, technical fit-out, and
on-site production.
On-site Support
& Event Success
Hands-on support to ensure flawless
event delivery.
PERSONALISED
CONCIERGE SUPPORT
EXPERT VENUE
CONSULTATION
Skip the endless scrolling. Our space specialists assess your specific needs and curate a selection of perfectly matched venues, saving you hours of research. With intimate knowledge of our entire portfolio, we can recommend spaces you might overlook and advise on seasonal considerations, acoustic properties, and unique features that align with your vision.
CUSTOMISED
SITE INSPECTIONS
Experience potential venues through guided tours tailored to your specific requirements. Our concierge team will highlight features relevant to your event, demonstrate configuration possibilities, and help you visualise the transformation from empty space to activated environment.
LOGISTICS
COORDINATION
From power requirements and loading access to equipment rentals and staffing, our team manages the essential details that make your event run smoothly. We coordinate with building management, organise delivery schedules, and establish contingency plans that prevent day-of complications.
PERMIT & COMPLIANCE NAVIGATION
Navigating local regulations shouldn’t be your concern. Our experienced team handles the necessary paperwork, permissions, and compliance requirements-from council approvals and liquor licensing to safety certifications and insurance verification-ensuring your event meets all legal obligations.
VENDOR SOURCING
& MANAGEMENT
Access our curated network of trusted suppliers across all specialties, from catering and AV to custom fabrication and event staffing. We coordinate quotes, schedules, and deliverables, ensuring all elements work harmoniously within your space and budget.
ON-SITE
MANAGEMENT
Enjoy peace of mind with professional on-site support during your event. Our venue managers handle technical issues, supplier coordination, and unforeseen challenges, allowing you to focus on your guests, clients, or customers rather than operational details.
TAILORED SUPPORT FOR YOUR UNIQUE NEEDS
Personalised guidance and white-glove support for finding, securing, and activating the perfect space.
Discuss your concierge needsIncluded with every booking: venue guidance, a shortlist that fits the brief, and help getting it booked.
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Venue search and a tailored shortlist -
Booking and paperwork coordination -
Host introductions and enquiry follow-up -
Guidance on each venue’s fit-out and insurance requirements
A paid service for brands that want more hands on deck - site inspections, suppliers and logistics handled for you.
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Everything in Essential
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Site inspections arranged and attended
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Supplier sourcing and coordination
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Bump-in and bump-out scheduling, including out-of-hours
The full white-glove paid service for big launches and activations - planning, production and on-site management, end to end.
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Everything in Enhanced
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End-to-end event planning and production
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On-site management during your event
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Technical production coordination (AV, lighting, sound)
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Post-event wrap-up
THE CONCIERGE EXPERIENCE:
SIMPLE, SEAMLESS, SUCCESSFUL
Initial consultation
Share your client’s brand story, objectives, and vision with our experienced team.
Tailored recommendations
Receive a curated selection of spaces that align with your activation goals and client’s brand identity.
Guided site inspections
Access detailed floor plans, specifications, and planning tools to bring your concept to life.
Detailed proposal
Lock in your preferred venue with flexible booking terms designed for agency workflows.
Activation day success
When the big day arrives, everything is in place - leaving you free to focus on your client and their brand experience.
SPECIALISED SUPPORT FOR EVERY EVENT TYPE
RETAIL & WAREHOUSE SALES
Our retail specialists understand the unique requirements of sales events, from optimal layout design and traffic flow to POS setup and inventory management.
Discuss your concierge needsPOP UPS
Shopfronts, laneway spaces and centre sites for short-term retail - shortlisted for foot traffic, fit-out rules and terms that match your campaign.
Discuss your concierge needsPRESS LAUNCHES & PR EVENTS
Galleries, showrooms and venues that photograph well - with access, AV and staging details handled before your media arrive.
Discuss your concierge needsBRAND ACTIVATIONS
High-traffic and unexpected locations for experiential campaigns - takeover-friendly venues where builds, branding and crowd flow all work.
Discuss your concierge needs
MEET YOUR
CONCIERGE SPECIALISTS
Tour shortlisted spaces with a concierge specialist who will help you visualise possibilities, address logistical considerations, and answer technical questions in real-time.
DanielGunning
Chief Executive Officer & Founder, SpaceNow
Daniel drives Spacenow’s vision and strategy, ensuring our platform delivers inspiring, flexible spaces for businesses, creatives, and communities. As Founder and CEO, he focuses on growth, partnerships, and fostering a culture of creativity, collaboration, and community.
BaydrStrik
Chief Operating Officer & Founder, SpaceNow
Baydr oversees Spacenow’s operations, making sure every space and experience runs seamlessly. As Founder and COO, he combines operational expertise with a hands-on approach, optimising processes and ensuring reliability for both space owners and users.
Kimba Ward
Specialist, SpaceNow
Our Concierge Specialists are the friendly experts who guide clients through every step, matching them with the right spaces, offering tailored solutions, and ensuring events or activations run smoothly. They bring local knowledge, creativity, and a personal touch to every interaction.
VedranaGrozdanic
Specialist, SpaceNow
Our Concierge Specialists are the friendly experts who guide clients through every step, matching them with the right spaces, offering tailored solutions, and ensuring events or activations run smoothly. They bring local knowledge, creativity, and a personal touch to every interaction.
Samuel Howes
Specialist, SpaceNow
As our dedicated team member, Samuel is the go-to person for connecting clients with the perfect spaces. Resourceful, approachable, and solution-focused, they embody Spacenow’s mission: helping businesses, creatives, and communities thrive through flexible and inspiring spaces.
Connect with our concierge team
Tell us about your upcoming project, and a concierge specialist will be in touch within 24 hours to discuss how we can support your success.
Connect Concierge Team Full
We have the answers,
for your questions
Basic concierge support is included with all Spacenow bookings. Enhanced and Premium concierge services are available for an additional fee based on the scope and complexity of your requirements. We’re transparent about all costs in our proposals.
The earlier the better - a month or two out means the best venues are still free. Got less time than that? Ask anyway. Tight timelines are often workable.
Yes. Tell us the budget in the first conversation and we’ll shortlist venues and suppliers that fit it - and flag the likely extras before they surprise you.
Keep them. We’ll work in with your suppliers and fill any gaps from our own network. You decide how much or how little we handle.
Pop ups and sales do not keep office hours. Out-of-hours support for bump-in, trade and bump-out comes with our paid Enhanced and Premium services - ask which level fits your event.
Your concierge specialist stays your single point of contact, on site or on call. Venue, supplier or technical problem - they deal with it while you run the event.
TRANSFORM YOUR
SPACE EXPERIENCE
From finding the perfect venue to ensuring flawless execution, our concierge team is your partner in creating exceptional space experiences.
Speak with a Concierge Specialist