BEYOND RENTAL:
YOUR DEDICATED SPACE EXPERTS

Personalized guidance and white-glove support for finding, securing,
and activating the perfect space.

Connect Concierge Team

MM slash DD slash YYYY

Expert partner
to plan, build and activate with ease

Finding the perfect space is just the beginning. At Spacenow, our dedicated concierge team transforms the traditional rental experience into a comprehensive service designed to ensure your event’s complete success.

Whether you’re a brand manager planning a product launch, a PR professional coordinating a media event, or a retailer organizing a popup, our concierge service provides expert guidance and support at every step—from venue selection to day-of execution.

A COMPREHENSIVE APPROACH
TO SPACE SUCCESS

Our concierge service goes beyond basic venue rental to offer end-to-end support tailored to
your specific needs. From initial concept through flawless execution, we’re your dedicated
partner in creating exceptional space experiences.

Consultation
& Discovery

Understand your brand vision and activation goals with tailored venue recommendations.

Planning
& Coordination

Align logistics, suppliers, and technical requirements for seamless project execution.

Space Preparation
& Production

Manage setup, technical fit-out, and
on-site production.

On-site Support
& Event Success

Hands-on support to ensure flawless
event delivery.

PERSONALIZED
CONCIERGE SUPPORT

EXPERT VENUE
CONSULTATION

Skip the endless scrolling. Our space specialists assess your specific needs and curate a selection of perfectly matched venues, saving you hours of research. With intimate knowledge of our entire portfolio, we can recommend spaces you might overlook and advise on seasonal considerations, acoustic properties, and unique features that align with your vision.

CUSTOMIZED
SITE INSPECTIONS

Experience potential venues through guided tours tailored to your specific requirements. Our concierge team will highlight features relevant to your event, demonstrate configuration possibilities, and help you visualize the transformation from empty space to activated environment.

LOGISTICS
COORDINATION

From power requirements and loading access to equipment rentals and staffing, our team manages the essential details that make your event run smoothly. We coordinate with building management, organize delivery schedules, and establish contingency plans that prevent day-of complications.

PERMIT & COMPLIANCE NAVIGATION

Navigating local regulations shouldn’t be your concern. Our experienced team handles the necessary paperwork, permissions, and compliance requirements—from council approvals and liquor licensing to safety certifications and insurance verification—ensuring your event meets all legal obligations.

VENDOR SOURCING
& MANAGEMENT

Access our curated network of trusted suppliers across all specialties, from catering and AV to custom fabrication and event staffing. We coordinate quotes, schedules, and deliverables, ensuring all elements work harmoniously within your space and budget.

ON-SITE
MANAGEMENT

Enjoy peace of mind with professional on-site support during your event. Our venue managers handle technical issues, supplier coordination, and unforeseen challenges, allowing you to focus on your guests, clients, or customers rather than operational details.

TAILORED SUPPORT FOR YOUR UNIQUE NEEDS

Personalized guidance and white-glove support for finding, securing, and activating the perfect space.

Discuss your concierge needs
Essential concierge
Enhanced concierge
Premium concierge

Perfect for experienced event planners who need expert venue guidance and basic coordination support.

  • Personalized venue recommendations
  • Booking coordination
  • Pre-event check-in
  • Initial site inspections
  • Basic logistics guidance

Enhanced concierge text here.

  • Personalized venue recommendations
  • Booking coordination
  • Pre-event check-in
  • Initial site inspections
  • Basic logistics guidance

Premium concierge text here.

  • Personalized venue recommendations
  • Booking coordination
  • Pre-event check-in
  • Initial site inspections
  • Basic logistics guidance

THE CONCIERGE EXPERIENCE:
SIMPLE, SEAMLESS, SUCCESSFUL

1

Initial consultation

Share your client’s brand story, objectives, and vision with our experienced team.

2

Tailored recommendations

Receive a curated selection of spaces that align with your activation goals and client’s brand identity.

3

Guided site inspections

Access detailed floor plans, specifications, and planning tools to bring your concept to life.

4

Detailed proposal

Lock in your preferred venue with flexible booking terms designed for agency workflows.

5

Activation day success

When the big day arrives, everything is in place – leaving you free to focus on your client and their brand experience.

SPECIALIZED SUPPORT FOR EVERY EVENT TYPE

RETAIL & WAREHOUSE SALES

Our retail specialists understand the unique requirements of sales events, from optimal layout design and traffic flow to POS setup and inventory management.

Discuss your concierge needs

RETAIL & WAREHOUSE SALES

Our retail specialists understand the unique requirements of sales events, from optimal layout design and traffic flow to POS setup and inventory management.

Discuss your concierge needs

RETAIL & WAREHOUSE SALES

Our retail specialists understand the unique requirements of sales events, from optimal layout design and traffic flow to POS setup and inventory management.

Discuss your concierge needs

RETAIL & WAREHOUSE SALES

Our retail specialists understand the unique requirements of sales events, from optimal layout design and traffic flow to POS setup and inventory management.

Discuss your concierge needs

RETAIL & WAREHOUSE SALES

Our retail specialists understand the unique requirements of sales events, from optimal layout design and traffic flow to POS setup and inventory management.

Discuss your concierge needs

The Spacenow concierge service was invaluable for our product launch. Their attention to detail in venue selection and technical coordination allowed us to create an immersive brand experience that exceeded our expectations and impressed our clients.

Marketing Director
Global Beauty Brand

MEET YOUR
CONCIERGE SPECIALISTS

Tour shortlisted spaces with a concierge specialist who will help you visualize possibilities, address logistical considerations, and answer technical questions in real-time.

DanielGunning

Chief Executive Officer & Founder, SpaceNow
Daniel drives Spacenow’s vision and strategy, ensuring our platform delivers inspiring, flexible spaces for businesses, creatives, and communities. As Founder and CEO, he focuses on growth, partnerships, and fostering a culture of creativity, collaboration, and community.

BaydrStrik

Chief Operating Officer & Founder, SpaceNow
Baydr oversees Spacenow’s operations, making sure every space and experience runs seamlessly. As Founder and COO, he combines operational expertise with a hands-on approach, optimising processes and ensuring reliability for both space owners and users.

Kimba
Ward

Specialist, SpaceNow
Our Concierge Specialists are the friendly experts who guide clients through every step, matching them with the right spaces, offering tailored solutions, and ensuring events or activations run smoothly. They bring local knowledge, creativity, and a personal touch to every interaction.

VedranaGrozdanic

Specialist, SpaceNow
Our Concierge Specialists are the friendly experts who guide clients through every step, matching them with the right spaces, offering tailored solutions, and ensuring events or activations run smoothly. They bring local knowledge, creativity, and a personal touch to every interaction.

Samuel Howess

Team SpaceNow
As our dedicated team member, Samuel is the go-to person for connecting clients with the perfect spaces. Resourceful, approachable, and solution-focused, they embody Spacenow’s mission: helping businesses, creatives, and communities thrive through flexible and inspiring spaces.

Connect with our concierge team

Tell us about your upcoming project, and a concierge specialist will be in touch within 24 hours to discuss how we can support your success.

Connect Concierge Team Full

DD slash MM slash YYYY

We have the answers,
for your questions

Is the concierge service an additional cost?

Basic concierge support is included with all Spacenow bookings. Enhanced and Premium concierge services are available for an additional fee based on the scope and complexity of your requirements. We’re transparent about all costs in our proposals.

How soon should I engage the concierge team?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Bork Quid ad utilitatem tantae pecuniae? Quis istud possit, inquit, negare? Duo Reges: constructio interrete. Ita relinquet duas, de quibus etiam atque etiam consideret. Istic sum, inquit.

Can the concierge team help with budgeting?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Bork Quid ad utilitatem tantae pecuniae? Quis istud possit, inquit, negare? Duo Reges: constructio interrete. Ita relinquet duas, de quibus etiam atque etiam consideret. Istic sum, inquit.

What if I already have preferred vendors?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Bork Quid ad utilitatem tantae pecuniae? Quis istud possit, inquit, negare? Duo Reges: constructio interrete. Ita relinquet duas, de quibus etiam atque etiam consideret. Istic sum, inquit.

Does the concierge service extend to after-hours support?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Bork Quid ad utilitatem tantae pecuniae? Quis istud possit, inquit, negare? Duo Reges: constructio interrete. Ita relinquet duas, de quibus etiam atque etiam consideret. Istic sum, inquit.

What happens if there are issues during my event?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Bork Quid ad utilitatem tantae pecuniae? Quis istud possit, inquit, negare? Duo Reges: constructio interrete. Ita relinquet duas, de quibus etiam atque etiam consideret. Istic sum, inquit.

TRANSFORM YOUR
SPACE EXPERIENCE

From finding the perfect venue to ensuring flawless execution, our concierge team is your partner in creating exceptional space experiences.

Speak with a Concierge Specialist

Explore our Venue Collection