BRIEF US.
WE’LL BRING THREE OPTIONS.

Tell us what it’s for. Inside 48 hours you will have three rooms handpicked for the brief, with the council and access work pre-cleared. No spec vocabulary required. Free until you book.

CONCIERGE //
the brief

Noun. The team that finds what isn’t listed.

Specific rooms on specific streets, matched to a date, a budget and a feeling. The concierge team knows every venue on the platform and a good many that are not on it yet. You tell us what you want people to feel. We handle the rest.

The brands who’ve been here

What we handle

Everything between a brief and a booked, cleared, ready room. You choose how much of it we take on.

VENUE SHORTLIST

Skip the scrolling. Three options that fit the brief, the dates and the budget - including rooms you would have overlooked.

SITE INSPECTIONS

Guided walk-throughs arranged and attended. We show you what the room can do, and what it cannot.

LOGISTICS

Power, loading access, bump-in and bump-out windows, staffing and deliveries - coordinated with the host and building management before the day.

PERMITS & COMPLIANCE

Council approvals, liquor licensing, safety certification and insurance requirements handled, so the event meets its obligations.

SUPPLIER SOURCING

A curated network across catering, AV, staffing and custom fabrication. Bring your own suppliers and we fill the gaps.

ON-SITE MANAGEMENT

A single point of contact, on site or on call, who deals with the venue, the suppliers and the surprises while you run the event.

Three levels. One team.

Same specialists, same roster, same hosts. Pick the level that matches how much you want off your desk.

01
Included

Essential concierge

Included with every booking

Venue guidance, a shortlist that fits the brief, and help getting it booked.

  • Venue search and a tailored shortlist
  • Booking and paperwork coordination
  • Host introductions and enquiry follow-up
  • Guidance on each venue’s fit-out and insurance requirements
Send us a brief
02
Paid

Enhanced concierge

For brands that want more hands on deck

Everything in Essential, plus site inspections, suppliers and logistics handled for you.

  • Site inspections arranged and attended
  • Supplier sourcing and coordination
  • Bump-in and bump-out scheduling, including out-of-hours
Ask about Enhanced
03
Paid

Premium concierge

For big launches and activations

Everything in Enhanced, plus planning, production and on-site management, end to end.

  • End-to-end event planning and production
  • Technical production coordination (AV, lighting, sound)
  • On-site management during your event
  • Post-event wrap-up
Ask about Premium

BRIEF MONDAY. OPEN FRIDAY.

That is the standard. Here is what happens in between.

1

Brief

Tell us what the event is, when it is, where, and what you want people to feel. Budget too, if you have one - it makes the shortlist better.

2

Three options in 48 hours

Handpicked for the brief. Each one comes with what it costs, what it allows and what it needs, so there are no surprises later.

3

Inspect

Walk the shortlist with a specialist who knows the room. Floor plans, access, sightlines, power - checked in person.

4

Contract and pre-clear

Dates held, booking contracted, and the council, access and insurance work done before your producer arrives.

5

Doors open

Your specialist stays your single point of contact through bump-in, trade and bump-out. Venue, supplier or technical problem - they deal with it.

Real briefs. Real rooms.

Sony Music · Music retail
Sony Music · Music retail

Music retail · Sony Music

Metallica Fan Takeover

A fixed tour date and a high-visibility brief. The concierge team proposed and negotiated 410 Oxford Street, completed the inspection and paperwork before the merchandise team committed, and handed over keys in time for a tight bump-in.

410 Oxford Street, Paddington.

  1. Proposal

    Venue proposal and commercial negotiation against a fixed tour date and a high-visibility brief.

  2. Inspection

    Site inspection and paperwork completed before the client committed to the room.

  3. Handover

    Rear-load planning, window and light-box measurements, decal approvals and key handover.

Full Hire Days
7
Public Shop Days
3
Oxford Street
410

Read the case study

Judah Pty Ltd · Brand activation
Judah Pty Ltd · Brand activation

Brand activation · Judah Pty Ltd

Central Cee x Syna World

A fast-moving music and streetwear drop that needed a room over New Year - a window most venues will not hold. Dates were held, the booking was contracted, and a brand-ready shell was handed over with nothing to inherit and nothing to undo afterwards.

Verona 2, Sydney.

  1. Venue sourcing

    A room matched to a short, high-energy brief over a New Year window most venues will not hold.

  2. Commercial coordination

    Dates held and the booking contracted with the client of record.

  3. Short-run access

    Three booked days with access arranged around the build team’s own schedule.

Booked Days
3
Venue Secured
1
Cities In Project
2

Production by Judah and build partners. Documentation by Boom Studios.

Read the case study

NAGNATA · Fashion week
NAGNATA · Fashion week

Fashion week · NAGNATA

NAGNATA x AFW 2026

A nine-minute runway show that needed ten days of room beforehand. One venue held across the whole run-up, so fittings, holding and content capture never had to move - with a signed partnership setting out the access window and the deliverables.

Verona 2, Sydney.

  1. Partnership scope

    A signed partnership setting out the access window, the fitting days and the content deliverables.

  2. Continuous access

    One room held across ten days, so fittings, holding and capture did not have to move.

  3. Content access

    On-site access arranged for interview and BTS content, with brand and Spacenow credits agreed.

Venue Access Days
10
Full Fitting Days
4
Est. Potential Reach
11.1M

Read the case study

In their
own words.
★★★★★

"The concierge team sorted everything - including roadblocks in the lead-up to the night. I would give them 100 stars if I could."

Sarah Chen

Langton's

★★★★★

"When we needed to scale up just two weeks before the event, they found us a larger venue in an even better location."

James Sullivan

Amazon

★★★★★

"Their concierge service understood our complex requirements and found us not just one, but three amazing connected spaces. They managed everything from initial viewing to final setup."

Emily Watson

Meshki

★★★★★

"Their attention to detail in venue selection and technical coordination allowed us to create an immersive brand experience that exceeded our expectations and impressed our clients."

Marketing Director

Global Beauty Brand

We have the answers,
for your questions

Is the concierge service an additional cost?

Essential concierge support is included with every Spacenow booking. Enhanced and Premium concierge are paid services, scoped to the complexity of your requirements. Every cost is set out in the proposal before you commit.

How soon should I engage the concierge team?

The earlier the better - a month or two out means the best venues are still free. Got less time than that? Ask anyway. Tight timelines are often workable.

Can the concierge team help with budgeting?

Yes. Tell us the budget in the first conversation and we will shortlist venues and suppliers that fit it - and flag the likely extras before they surprise you.

What if I already have preferred vendors?

Keep them. We will work in with your suppliers and fill any gaps from our own network. You decide how much or how little we handle.

Does the concierge service extend to after-hours support?

Pop ups and sales do not keep office hours. Out-of-hours support for bump-in, trade and bump-out comes with Enhanced and Premium concierge - ask which level fits your event.

What happens if there are issues during my event?

Your concierge specialist stays your single point of contact, on site or on call. Venue, supplier or technical problem - they deal with it while you run the event.

Do I need a producer to use concierge?

No. Most brands that brief us do not have one. If you do, we hand them the room with everything pre-cleared. If you also need a build partner, ask about Spacenow Studio.

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Start a brief

No spec vocabulary required. Tell us what you want people to feel, when and where. We will come back with three options that fit.

48h
Three Options
Free
Until You Book
1
Point Of Contact

Send us a brief

Tell us what it’s for. We will come back inside 48 hours with three options that fit.

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START A BRIEF.
WE’LL HANDLE THE REST.

Tell us what the event is, when it is, and what you want people to feel. We will come back with spaces that fit. No commitment. No rate cards.

Send us a brief

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