Frequently asked questions

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  • I want a specific type of space, how can I find it on Spacenow?

    The easiest way to find a space is by using our search function. Located on the homepage, you can filter spaces by their function, and further narrow your search by entering the location you wish to find a space in. Still can’t find what you’re looking for? Don’t stress, we’re adding new listings daily. Check back regularly to see if your dream space has been listed with us.

  • How do I list my space on the site?

    To list your space with us, simply create an account by either signing into your Facebook or Google account, or create a new account with us, and proceed to List Space. There, you can enter details about the name, location, amenities, price and availability of your space. To encourage more potential renters, we recommend you upload high quality accompanying images to showcase your space. Once you have filled out the form, click Submit and the Spacenow team will review your listing before it goes live on the site.

  • How long will it take for my listing to be approved?

    All listings are approved within 24 hours, provided they meet our standards.

  • What support will I receive from Spacenow if I have listing difficulties?

    We’ve included tips in the listing process to help you list your space, but if you’re still having difficulties you can email support@spacenow.com.au or call us on 1300 720 464.

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  • How will my payments be processed? Will it be secure?

    Payment is extremely secure, and is processed through one of our merchants: Paypal, Braintree Stripe or Blockchain.

  • Can I change my booking time/date after booking?

    If you change your booking time or date after booking, you will lose the money you have paid. Be sure to review the Cancellation & Refunds Policy for relevant notice periods for changes and cancellations to bookings.

  • How do I list my space onto the site?

    To list your space with us, simply create an account by either signing into your Facebook or Google account, or create a new account with us, and proceed to List Space. There, you can enter details about the name, location, amenities, price and availability of your space. To encourage more potential renters, we recommend you upload high quality accompanying images to showcase your space. Once you have filled out the form, click Submit and the Spacenow team will review your listing before it goes live on the site.

  • What support will I get from Spacenow about listing difficulties?

    Phone and email support. Email us on support@spacenow.com.au or call us on 1300 720 464

  • How many pictures should I upload for my listing?

    We know every space is different, which is why we recommend you upload as many pictures as you think accurately communicates the size, feel and quality of your space. We recommend between three to twelve high quality images. Three images is the minimum requirement for listing a space.

  • What is the cost of listing my space on Spacenow?

    Listing your space on Spacenow is completely FREE. Only after you have entered into a license agreement with a renter will Spacenow take a small percentage of the rent paid to you. Fees are outlined in the Host Terms.

  • Why should I rent from Spacenow and not the big coworking platforms?

    Spacenow lists a variety of spaces from dedicated desks to function rooms – not just coworking! Our hosts also range from big coworking spaces to everyday people who have unused space and would like to meet new people and occupy their vacant space. Finding a space with us means greater variety in terms of location and pricing.

  • What’s the minimum and maximum amount of time I can rent a space?

    The rental terms will be agreed between yourself and your host. We understand that everyone’s needs are different, so we allow real flexibility for hosts and guests in terms of rental period. We have spaces available for hourly, daily, weekly, monthly or even longer rent. It really is down to your needs and the discretion of your host.

  • I don't have time to respond to booking enquiries, is there an option for guests to book instantly?

    Yes there is. When adding a new space, or editing an existing listing, select ‘Instant Bookings’ to allow instant bookings and skip the enquiry/request bookings step.

  • Can I Extend my license?

    If there is an end date, once your current license has expired you can renegotiate and re-enter the license agreement with the host. If there is no end date on the pre-existing license agreement it will continue until you or your host presents an end of license notification to the other party.