Location

DOORS CLOSE.
KEYS BACK CLEAN.

Pre-open, trade-day and bump-out cleaning for pop ups, activations and warehouse sales. Scheduled around your hire, not around office hours, so the room is handed back in the condition the licence asks for.

Book a clean WHAT’S INCLUDED

STRIKE //
the handover

Verb. To take everything down and leave no trace.

Every short-term hire ends the same way: the licence says the venue comes back in the agreed condition, and the next booking is already on the calendar. Cleaning is the last job of your campaign and the first job of the host’s. We do it as one.

The brands who’ve been here

What’s included

Three moments in every hire where a room needs a clean. Book one, two or all three.

PRE-OPEN CLEAN

After the build, before the doors. Post-construction dust, glass frontage, floors, fixtures and fitting rooms - so the first customer sees the brand, not the bump-in.

TRADE-DAY CLEAN

Daily, or between sessions. Floors, high-touch surfaces, bins, bathrooms and the shopfront glass - done before open or after close, never during trade.

BUMP-OUT & STRIKE CLEAN

After the strike. Floors, wall scuffs, adhesive residue from decals and signage, waste and recycling removal, and a condition check against the handover.

WAREHOUSE SALE RESET

Large floorplates, rack lines, queue areas and entrances. Sized for the crowd a sale brings and turned around between trading days.

OUT-OF-HOURS SCHEDULING

Overnight and early-morning cleans that fit the venue’s access windows and your run-of-show.

HANDOVER CONDITION

A walk-through against the venue’s requirements before keys go back, so nothing on the licence becomes a conversation afterwards.

Why it’s ours to do.

A general cleaner cleans a room. We clean a hire - which has a start, a trade window, a strike and a licence attached.

01
The venue

We know the room

Access, host rules, licence conditions

The concierge team already holds the access windows, the host’s requirements and the licence conditions. The clean is scheduled against them, not guessed.

  • Access windows already on file
  • Host requirements known
  • Licence condition understood
Book a clean
02
The build

We know the strike

Post-build dust, decals, rigging marks

Post-build dust, decal residue and rigging marks are different from everyday dirt. The team knows what a strike leaves behind and how to get it off without damaging the room.

  • Adhesive and decal residue
  • Post-construction dust
  • Surfaces protected, not scrubbed
What's included
03
The clock

We know the hours

Bump-out at midnight, bump-in at seven

Pop ups do not keep office hours. Bump-out finishes at midnight, the next booking bumps in at seven. The clean fits in between.

  • Overnight and early-morning cleans
  • Turnaround between trading days
  • Keys back on time
Book a clean

BOOKED AROUND THE HIRE

Four steps. One contact.

1

Tell us the dates

Hire start, public trading days, bump-out. If you booked the room through Spacenow, we already have them.

2

We schedule the cleans

Pre-open, trade-day and strike cleans mapped to the venue’s access windows and your run-of-show.

3

We clean

Out-of-hours where the venue allows it. Never during trade.

4

Condition check and keys back

A walk-through against the handover so the room goes back the way it was found, and the next booking starts on time.

Every hire ends with a handover.

Sony Music · Music retail
Sony Music · Music retail

Music retail · Sony Music

Metallica Fan Takeover

Seven hire days, three of them trading. That leaves four days for measuring, decals, fit-out, strike and handing the keys back - in a heritage shopfront on Oxford Street with the next booking waiting.

410 Oxford Street, Paddington.

  1. Seven hire days

    12-18 November 2025, three of them public shop days across a single weekend.

  2. Branded fit-out

    Decals and light boxes in, then the strike and key handover.

  3. Handover

    A heritage shopfront on Oxford Street returned with the next booking waiting.

Full Hire Days
7
Public Shop Days
3
Oxford Street
410

Read the case study

Judah Pty Ltd · Brand activation
Judah Pty Ltd · Brand activation

Brand activation · Judah Pty Ltd

Central Cee x Syna World

A three-day drop over New Year. The room was handed over as a brand-ready shell with no fit-out to inherit and nothing to undo afterwards - the kind of room a three-day concept can actually use.

Verona 2, Sydney.

  1. Three booked days

    1-3 January 2024, over a window most venues will not hold.

  2. Shell in, shell out

    A brand-ready shell handed over with nothing to inherit and nothing to undo afterwards.

Booked Days
3
Venue Secured
1
Cities In Project
2

Read the case study

Popology · Music retail
Popology · Music retail

Music retail · Popology

Dua Lipa, Radical Optimism

Five public trading days inside a seven-day hire in the Sydney CBD, with a full immersive build going in and coming out either side. Load-in and bump-out were coordinated at both ends of the run.

65 York Street, Sydney and a retail floor in Melbourne.

  1. Seven-day hire

    Five public trading days in the Sydney CBD with a full build either side.

  2. Load-in and bump-out

    Coordinated at both ends of the run.

  3. After-hours

    Launch support outside trading hours.

Combined Hire Days
16
Sydney Public Days
5
Cities Activated
2

Read the case study

In their
own words.
★★★★★

"The concierge team sorted everything - including roadblocks in the lead-up to the night. I would give them 100 stars if I could."

Sarah Chen

Langton's

★★★★★

"Not just a booking platform - a genuine partner. They understood what we were trying to build and found us exactly the right space for it."

Creative Director

Deus Ex Machina

★★★★★

"When we needed to scale up just two weeks before the event, they found us a larger venue in an even better location."

James Sullivan

Amazon

★★★★★

"The space was perfect. The brief was understood immediately. No back and forth - just the right room, right away."

Brand Director

YSL · Sydney Activation

We have the answers,
for your questions

Is cleaning included in the hire?

It depends on the venue. Some hosts include a standard clean, most require the hirer to return the room in the agreed condition. Your concierge specialist will tell you what the licence for your room requires before you book.

Can you clean overnight or between trading days?

Yes, where the venue’s access windows allow it. Out-of-hours cleaning is scheduled with the host in advance, alongside your bump-in and bump-out times.

Do you remove waste and packaging?

Yes. Build packaging, campaign waste and recycling are removed as part of the pre-open and strike cleans. Tell us the scale of the build so the right collection is booked.

What about post-build dust, decal residue and marks?

This is most of what a strike clean is. The team plans for post-construction dust, adhesive residue from decals and signage, and scuffing from the build, and works within the venue’s rules on surfaces and products.

Can I use my own cleaners?

Yes. Keep them. We can still run the handover condition check against the venue’s requirements so nothing on the licence becomes a conversation afterwards.

Which cities do you cover?

Tell us the city, venue and dates in the brief and we will confirm the right approach for the room.

sn-service-clean-empty-2

Book a clean around your hire

Venue, hire dates and trading days. If you booked the room through Spacenow, tell us the booking and we will take it from there.

3
Cleans Per Hire
1
Point Of Contact
Keys
Back On Time

Book a clean

Venue, hire dates and trading days. We will come back with a schedule that fits the access windows.

Connect Concierge Team Full

Name(Required)

LEAVE IT AS YOU FOUND IT.
OR LET US.

One team for the room, the build and the handover. Book the clean with the space, or add it to a hire you already hold.

Book a clean

Talk to concierge